Strengthening performance measurement and KPI practices at EGIC Egyptian German Industrial
Real Hands-On supported EGIC, a leading provider of water supply and drainage complete home solutions, in strengthening its performance management system – aligning strategy, KPIs, and performance measurement with growth and quality ambitions.
EGIC is a leading manufacturer and provider of water supply and drainage solutions in Egypt and the Middle East, delivering complete home solutions across residential and industrial projects. EGIC engaged Real Hands-On to enhance its performance management practices and build a coherent KPI framework that supports strategic planning and execution.
Aligning Strategy, KPIs, and Quality Ambitions
The engagement focused on translating EGIC’s strategic priorities – including quality assurance, customer service, and regional growth – into measurable Key Performance Indicators. Through workshops and working sessions, leadership teams defined strategic objectives and agreed on KPIs and performance measures across financial, operational, and customer perspectives.
Practical Performance Measurement and Governance
Real Hands-On helped EGIC implement a practical performance measurement routine: KPI dictionaries, review meeting structures, and templates for dashboards and reports. The work emphasised the difference between lagging and leading indicators, how to use KPIs and OKRs together, and how to embed performance management into day-to-day leadership practice.
Outcome: a clearer line of sight from EGIC’s strategy to operational KPIs and performance dashboards, supporting better decision-making and sustained quality performance.
Programme Highlights
- 1Strategy-aligned KPI framework for key business units
- 2Workshops with leadership and functional teams on performance measurement
- 3Integration of quality, operations, and commercial KPIs into one performance view
- 4Practical guidance on using KPIs and OKRs for strategic planning and execution
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