Advancing KPI and performance measurement capabilities at GB Auto
GB Auto partnered with Real Hands-On to design and implement a KPI and performance measurement framework aligned with its automotive strategy and operational priorities.
GB Auto, a leading automotive company in the region, engaged Real Hands-On to strengthen its KPI framework and performance measurement practices. The engagement focused on ensuring that KPIs support strategic planning, operational decision-making, and performance improvement.
Designing KPIs That Drive Decisions
Through applied workshops, teams learned to define high-quality KPIs linked to strategic objectives, document indicators using KPI cards, and distinguish between lagging and leading measures. The work also clarified roles and responsibilities for data custodians and performance owners.
Outcome: a more coherent KPI framework and performance reporting process, supporting better visibility and control across GB Auto’s operations.
Programme Highlights
- 1KPI framework aligned to GB Auto strategy and operating model
- 2Workshops on KPI design, documentation, and governance
- 3Improved performance dashboards and reporting routines
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